Improving Safety for Business Travelers

  

Improving Safety for Business Travelers

Following the recent Boeing 737 Max Crashes, we're now hearing the sensors were vulnerable to failure as first reported in Bloomberg. The Boeing 737 is a short- to medium-range twinjet narrow-body airliner developed and manufactured by Boeing Commercial Airplanes in the United States. Boeing is the world's largest aerospace company and leading manufacturer of commercial jetliners, defense, space and security systems, and service provider of aftermarket support. As America's biggest manufacturing exporter, the company supports airlines and U.S. and allied government customers in more than 150 countries.

Here's a Travel Safety Toolkit from the Global Business Travel Association (GBTA):

Travel Insurance
A company should be insured for travel related risks. They should know travel patterns to high risk destinations, how many employees travel, how often, length of stay. Insurance premium costs are largely driven by travel activity and policies/practices of the company. In addition auto insurance protects the company for liability coverage or any loss or damage caused by the employee and should be considered for rental car usage.

Traveler Tracking
Traveler Tracking is a method to quickly locate employees traveling should the need arise to notify them of travel emergencies or provide assistance for health or medical needs which helps support our companies 'duty of care' objectives.

Corporate Credit Card
Payment considerations are important as there are often insurance benefits for travelers. In addition, the company may have financial benefits from consolidated payment solutions. Card programs also provide traveler tracking ability should other solutions not be in place.

Technology
Risks associated with data and data systems, i.e. mobile devices, laptops, etc. A company needs to have a process in place to protect the data carried by employees when traveling.

Establishing a Travel Safety Program is more than just writing a policy or posting some helpful hints for travelers to follow while on their business trip. This toolkit will help you in evaluating your existing program and guide you to resources that will provide building blocks for a successful travel safety program.

iPhone do not disturb feature

  

apple iphone global

If you forget to switch your phone to silent while you rest, specially when you are weary after a 24-hour flight, can disrupt a good night's sleep. This is more dramatic when you cross time zones and your destination's nighttime is midday at your home city. Therefore, you might receive calls or messages while you are trying to have a good night sleep after those tiring long flights. Interrupting your sleep patterns, particularly when you are struggling and dealing with jet lag may hinder your productivity during your business trip.

Therefore, for iPhone users, it is important to become familiar with an automatic feature named “do not disturb” which can save you from waking up in the middle of the night because of a call.
Once you enable this feature, it silences your phone during the hours you specify, while still allowing calls through from VIPs like your partner or employer.
You can find this feature underneath the “control centre” in the iPhone's Settings app and once you open it, you need to tap on “schedule” to set your permanent sleeping hours. After that you can set your limits on who can reach you during that time.
If you click on “favorites” you can pick your preferred contacts including your partner and boss who are most likely to know where you are and what time it is in your destination so wouldn't wake you up in the middle of the night unless it was urgent. Meanwhile, you can silence calls from other contacts.
You can chose those favorites via the iPhone's separate Contacts app by calling up their contact card, hitting “add to favorites”, selecting the correct phone number and you've completed that task.
You can always change your favorites by opening “contacts”, clicking the favorites icon at the bottom left and clicking “edit” at the top.
In contrast, you can use the “everyone” option if you are contacted from private or varying number and need those, as it silences other beeps such as for emails and text messages yet still need allowing your phone to ring.
For those choosing “favorites” or “no one”, your phone can also be set to ring if the same person tries to call twice within three minutes. However, you should this feature with cause as it often results in callers who hang up and dial again.
If you are expecting an important call, you can disable “do not disturb” on a one-off basis by swiping up on your phone to reveal the Control Centre, and then you can click on the moon icon. This feature makes your phone temporarily ring, beep or vibrate as usual when somebody calls you, texts you or other notifications come through; however, your phone automatically returns to your usual quite schedule the following day.
As the “do not disturb” feature relies on your phone's local time, you won't need to adjust your settings when traveling overseas or even interstate. Your phone will adapt to your regular schedule according to your destination's time.
Just make sure that your phone is set to identify where you are by browsing to Settings, then click General, then hit Date and Time and choose “set automatically” so your iPhone's time will automatically change when you cross between time zones, and you won't have to flick your phone to silent overnight.

 

Security and backup tips for the business traveler

  

travel lock

 

If you are a business traveler, you probably have stored confidential information in either your laptop, smartphone or online email accounts. For that reason, as information is highly valued, security is of extra importance. Not only do you need to be aware of your company's data security, but backing up your work is crucial as well. Laptop users usually overlook the need to back up their own work and this often leads people into a panic when files are lost and they are trying to recover them.

 

As an employee, your duty is to make sure your files are backed up, your data is safe, and you are handling your work tasks while traveling. Here are some ways to make sure your security and backup strategies are in place as you travel for work.

 

First, you need to back up. Regular backups are important can be done by purchasing a small UBS drive that connects to your computer. You need to keep this USB drive connected to your computer and setup the backup through Windows or Mac. That way, in the case that your laptop dies or is unavailable, you'll be able to access your files through the USB which can be taken anywhere.

 

As to security, you need to shut down your computer properly. It is not enough to just shut the screen just because it is annoying to wait for it to shut down. If you only shut down the screen, you are risking your security because anytime a USB is plugged into your laptop while it's still on, your data can be copied onto the flash drive.

 

Someone might try to steal your data without you even knowing it. This could also happen to mobile phones or tables. Therefore, shut all of your equipment down or set passwords to avoid the risk.

 

Even though a password is important, you should set up an encryption as it offers even more protection in the case of theft or a loss. If you store customers' data for a law office or insurance company for example, a lost laptop with compromised data can be a disaster. Encrypt all of your laptop, tablet, and any other mobile device's data and back it up to avoid a big problem. This includes the entire physical drive rather than just folders.

 

After you back up, you have to keep the backup with you wherever you go. For the traveler, a good idea would be to keep it in your hotel room's safe, which is probably the safest option to keep your backup. You can also keep backups online but you need to have firewalls up to block connection requests which can be done with an IT staff member.

 

Anytime that you make a connection in a hotel, restaurant, cafe, etc, be sure to enable VPN because it's encrypted by default and your data won't be compromised. It's the most secure option compared to the hotel's network, despite it's slower connection.

 

As an ultimate resource, be sure to keep a powerbank or spare battery with you for your phone, laptop or tablets because you may otherwise be forced to share a charge box station at the airport. Use these tips to stay secure and make traveling not a stressful factor while you run your business.

Bleisure is on the rise

  

global todays business leisure

Bleisure is the combination of business and leisure and is used to describe a new trend that is on the rise among business travelers, those who mix business with leisure travel.

Bleisure trips are rising fast as a common form of travel worldwide, according to a new report from Bridgestreet Global Hospitality published by Skift, The survey, which interviewed 640 respondents, found that 60% said they were more likely now to take bleisure trips today than they were five years ago.
About the same percentage said they had combined business with leisure on their corporate trips, with 30% saying they had added as many as two vacation days to their trips. Those who didn't said they would have if they'd had more time.
But what kind of leisure activities do they embark on? Sightseeing, dining and arts/culture are the top three. 54% of bleisure travelers said they bring family members or significant others. (though this latter category was not defined) with them. 39% do not bring a significant other or family member with them but would like to.
One of the most surprising findings are that 1 in 7 companies already have policies that cover bleisure or bleisure-like travel, undeniably another initiative by companies to keep employees happy and loyal to the company they work for.
As you might guess, Millennials are the demographic which takes the most bleisure trips, given the way they have grown, always aiming at making the most of leisure activities. “Close attention should be paid to the fast-growing 25-34 age group - the Millennials,” the reports authors say. “More dominant in this study than the 35-44 age range, this is a generation that are natural inhabitants of the digital, blurred lifestyle and are very open to bleisure travel.”
The report concludes that businesses should be encouraging bleisure travel with nearly four out of five respondees agreeing that adding leisure days to business trips added value to work assignments.
Miriam Rayman says it adds cultural intelligence strategist. “The bleisure generation was a particular entrepreneurial type who would turn an evening out over drinks into a networking opportunity.”
The folks at Bridgestreet Global Hospitality - a company that provides serviced apartments - short-term rentals with housekeeping and utilities included. They conducted a survey to back up their “bleisure” claims, even though based on past data, there is not enough information gathered to ascertain if there is an actual distinguished new trend.
According to historic data, there has long been a group of the business travel professionals that have leisure activities onto business trips.
Travel-related business such as Bridgestreet, are obviously eager to appeal to these customers who are willing and able to spend more money per trip than those who like to keep their travel strictly professional. Therefore, marketing neologism such as “bleisure” can help companies think about how to attract certain groups of customers.
When it comes to the business traveler, adding a few extra personal days on to a business trip can be a fascinating experience. However, not all of corporate travelers have that much flexibility. Whether you need to get back to headquarters after a closing a deal or personal commitments can draw you back and keep you from booking an extra day in a destination, or you just can't afford to pay on your own for these leisure activities, not every business traveler can incorporate leisure into their business trip.

 

New Year Resolutions for Business Travelers

  

fireworks

 

New year, new life, new opportunities to improve habits and here are some ideas for corporate travelers to make the most of their business trips.

 

First of all, as you spend a considerable amount of your life traveling, you should make the most of it. If you are travelling, you are not sticking to a 9-5 hours or getting weekends off, traveling takes over your whole life. This means you should have some fun. Kat Cohen, a university admissions counselor and founder of IvyWise, hopes to build in “time to experience one event that is for pleasure on each business trip,” even if it's “just a meal or one museum.”

 

Cheryl Andrews, president of Cheryl Andrews Marketing Communications, also hopes to “work at least one event of culture or beauty” into every trip. She started in early on her resolutions this past fall, flying in to London ahead of a November business trip to tour the Victoria & Albert Museum and attend a classical concert.

 

Leon Rbibo, who frequently travels to Tahiti, Japan and Hong Kong for his Los Angeles-based jewelry company, The Pearl Source, says one of his resolutions for 2016 is to “extend my arrival and departure by one day each; landing a day early and staying a day later” in order to take the time to enjoy some of the places I visit.”

 

When you are travelling, it's easy to eat junk food, especially when you eat out and are jet lagged, also it is hard to keep a routine of exercise. Therefore, as a new year resolution, business travelers should attempt to stay fit and exercise while traveling, go to the fitness centers at the hotel, enjoy sports outside in the city they are visiting, enjoy nature and try to eat healthy. Also travelling can be unsettling and stressful, so just try to stay calm and find a way to do that, even if it includes meditation or reducing caffeine, plus exercise should help you to do that.

 

Jamie Sigler, founding partner of J Public Relations, based in San Diego, plans to “leave time to listen to a daily meditation to keep calm and carry on when I am traveling for work. Two apps I'm loving are buddhify and Smiling Mind.”

 

Sigler's colleague at J Public Relations, Ali Lundberg, pledges to pack her running shoes so she can explore urban trails more.

 

“With not a lot of time to explore a destination during business travel, and the desire to get my morning fitness routine checked off the list, combining the two is at the top my resolutions list,” Lundberg said.

 

As a business professional, the information you possess on your electronic devices or online is probably confidential, but you mostly work online, so you have to take the necessary precautions to protect yourself online.

 

David Grubb, president of CMIT Solutions of Tribeca, an information technology solutions and services company, is encouraging clients to improve their cybersecurity in the new year so that they're as safe online on the road as they are at home.

 

Grubb recommends backing up all data, updating passwords, avoiding public Wi-Fi (including free airport networks) because the networks are not secure, and using the two-step authentications for all financial or purchasing transactions.

 

To be healthy and stay fit, it is important to exercise, but workouts should only be 20% of the effort. 80% is nutrition. Therefore, if you have to, change up your dinner plans and cut out snacks. In fact, losing weight and being healthy is always on everyone's New Year's resolutions list.

 

Jared Blank, chief marketing officer of Deal News, a shopping comparison site based in Alabama, says travelers who frequent the same cities for work “tend to fall into a rut where they eat at the same restaurants every time they go...” But to spice things up, they should try and avoid the same places they always go to. This would also maker the trip more fun.

 

Gayle B. MacIntyre of Global Ink Communications says that “as a frequent business traveler who works in the hospitality industry, my resolution for 2016 is to cut out the peanuts, pretzels and Biscoff cookies. Empty calories add up for frequent business travelers. Arriving at a destination sans the salt and sugar has got to be a better and healthier way to arrive energized.”

 

Another resolution could be not to rush the connecting flights. This might not help those who hate hanging around the airport, but Pamela Wagner pledges to build in three to four hours between flights as a way to cut stress.

 

“Why? I can absolutely calmly go into one of the lounges and enjoy all their facilities, and have a good two to three hours of concentrated, uninterrupted work,” said Wagner, who has her own digital marketing business and is currently based in Austria.

 

Even if you are not are frequent flyer on an airline, Wagner it's worth it to pay for an airline lounge pass to access “showers, work stations, good food and drinks.” After that relaxing, self-pampering period, she can calmly board her flight, watch a movie, get some rest and be ready to work. “It's an ideal rhythm,” she said.

 

 

Top Hotel Brands for Business Travelers

  

hotels

 

Hotels know that they cannot only rely on tourism to succeed, they only need business travelers who are constantly on the move and always choose the best hotels to stay at. However, business professionals' needs are not the same as tourists' needs and for that reason hotel brands across the globe are adapting themselves to meet business professional's needs and get them to stay with them. Here are the top hotels for business travelers.

 

Overall, Marriott International had the strongest performance, with five brands - Ritz-Carlton, Marriott, SpringHill Suites, Residence Inn and TownePlace Suites - ranking in the top three in their tiers. Starwood Hotels & Resorts and Hyatt Hotels each had three brands finish in the top three of their respective tiers while IHG and Hilton Worldwide each had two.

 

The top brands are the ones that best keep up with technology. For instance, all the first place brands in this year's survey have some form of mobile app. In fact, Four Seasons, which placed first in the luxury segment, was the most recent to add one.

 

A clinical professor at New York University's Tisch Center for Hospitality and Tourism, Bjorn Hanson, said a hotel's app can be a bellwether of brand philosophy. “The apps are representative of a brand's attitude as perceived by travelers or corporate buyers or meeting planners,” Hanson said. “Often the companies that have the apps have also done things with food and beverage concepts or lobby functionality, such as high-speed Internet access. It's more part of a package of them trying to respond to younger travelers.”

 

In fact, the leading brands in each tier have made efforts to appeal to modern travelers and Millennials by investing in more than just new pillows and better breakfasts. “If you look at what we've learned from really studying the next-generation traveler, they've grown up combining business and leisure,” said Janis Milham, Marriott senior vice president of modern essentials and extended-stay brands. “They combine work and play all the time, so we've had to think about our designs, our decor, our rooms, our lobbies, in combining elements of those. It's table stakes these days.”

 

According to an analysis by the NYU Tisch Center, the U.S. lodging industry's investment in re-modeling in-room amenities, faster Internet and upgraded technology systems amounts about $7 billion per year and increases at 7% over year. The most expensive changes include changing bathroons, replacing tubs with walk-in-showers, new or enhanced fitness facilities and redesigned lobbies geared toward Millenials.

 

“Brand consistency used to mean every hotel looked the same,” Hanson said. “Now, brand consistency means the experience is more the same. In general, whether it's Westin or Hyatt Place or Springhill Suites, those create a very uniform experience, and... I don't mean the color of the wallpaper in the lobby. It's just kind of the feel and attitude of the property.”

 

Brands that focus on guest experience yet provide a consistent product will continue to have a positive relationships with travel buyers as corporate hotel rates climb.

 

 

What Corporate travelers want

  

biz travel

 

According to a survey from Virgin Atlantic Airways, today's business trip is much more than a long flight followed by a few meetings. The U.S. Travel Association shows that US residents logged 452 million business-related trips in 2013 - that's over 1.2 million trips a day. The report also notes that for every dollar invested in business travel, businesses benefit from an average of $9.50 in increased revenue and $2.90 in new profits.

 

Without a doubt, business travel is a crucial element to business success. With the objective to better understand what all these travelers are doing in the skies, airports and new destinations, Virgin Atlantic Airways surveyed their passengers (in premium economy and upper class cabins) and asked them about their perspectives, attitudes and what motivates them in business, travel and life.

 

The study shows some surprising findings such as that business travelers actually enjoy time at the airport, ignore jet lat and even network at 35,000 feet. Today's business traveler has cultivated a hybrid experience of work and leisure, that goes beyond business needs and meet personal needs as well, viewing travel as an opportunity to benefit their career and their personal life.

 

“Our research shows that there is a new mindset in today's business traveler. They're not just a business person on their way to a meeting, but an individual thinking about making the most of every opportunity they find themselves in,” said Chris Rossi, senior vice president, North America, Virgin Atlantic.

 

In terms of demographics, the vast majority of the respondents were over 35. Over half were 35-54, and 40% were 55 plus. The survey was roughly a 55/45 split between men and women.

 

According to the study, business travelers live by the rules they break. 44% are risk takers and 66% are willing to bend or break the rules. 81% dine, 65% use Wi-Fi, 42% work, 21% get a massage or facial, 6% socialize at the bar.

 

They look forward to the airport. Half of them actually arrive over an hour early to maximize their time in the lounge.

 

Even when they are off, they are on. Travelers use over 3TBs of data a month in US Clubhouses to stay connected. That's nearly 650 DVDs, or over 2 billion pages of text or over 17 miles of shelf space.

 

They find inspiration in the clouds. 1 in 4 said they get their best ideas while traveling - which is over 300,000 brilliant ideas born inflight every day.

 

There is a networking scene at 35,000 feet. 1 in 5 has done business with someone they met on a flight. If you are in business class, odds are you might be sitting next to another business professional you might want to do business with and who is open to network.

 

11% catch some sleep, 57% check out inflight entertainment, 14% order something from the bar, 13% read a book, 3% get right to work.

 

They know time is golden and as such they want to spend it well. From stimulation to rejuvenation, they make the most of every moment.

 

They mix business with pleasure as 9 in 10 mixx pleasure into every business trip they take. Therefore, they try to make their own path to explore somewhere new. Over half extend a business trip for leisure with only one plan: wing it.

 

They try to stay in motion and not waste time. Accordingly, two-thirds are off to a meeting within an hour of arrival.

 

Most of them are happy with their job, as 61% said they have the best job in the world.

 

 

Travel Quotes

  

travel ideas

 

Even though business travelers' main purpose is to do business while traveling, they do get to see the world while they do that. As this job can be lonely and tiring, here are some quotes to motive business professionals to explore the world

 

“Adventure is worthwhile”. - Aesop

 

“For my part, I travel not to go anywhere, but to go. I travel for travel's sake. The great affair is to move.” - Robert Louis Stevenson

 

“Traveling - it leaves you speechless, then turns you into a storyteller.” - Ibn Battuta

 

“We travel, some of us forever, to seek other places, other lives, other souls.” - Anais Nin

 

“A journey is best measured in friends, rather than miles.” - Tim Cahill

 

“The gladdest moment in human life, me thinks, is a departure into unknown lands.” - Sir Richard Burton

 

“No place is ever as bad as they tell you it's going to be.” - Chuck Thompson

 

“I am not the same, having seen the moon shine on the other side of the world.” - Mary Anne Radmacher

 

“Travel makes on modest. You see what a tiny place you occupy in the world.” - Gustave Flaubert.

 

“We travel not to escape life, but for life not to escape us.” -Anonymous

 

“The man who goes alone can start today; but he who travels with another must wait till that other is ready.” - Henry David Thoreau

 

“To awaken alone in a strange town is one of the pleasantest sensations in the world.” - Freya Stark

 

“The life you have led doesn't need to be the only life you have.” - Anna Quindlen

 

“Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all of one's lifetime.” - Mark Twain

 

“Man cannot discover new oceans unless he has the courage to lose sight of the shore.” - Andre Gide

 

“The use of traveling is to regulate imagination with reality, and instead of thinking of hot things may be, see them as they are.” - Samuel Johnson

 

“The world is a book, and those who do not travel read only one page.” - Saint Augustine

 

“Travel and change of place impart new vigor to the mind.” - Seneca

 

“Twenty years from you you will be more disappointed by the things you didn't do than by the ones you did do.” - Mark Twain

 

“Once a year, go someplace you've never been before.” - Anonymous

 

“Travel is the only thing you buy that makes you richer.” - Anonymous

 

“To travel is to discover that everyone is wrong about other countries.” - Aldous Huxley

 

“Stuff your eyes with wonder, live as if you'd drop dead in ten seconds. See the world. It's more fantastic than any dream made or paid for in factories.” - Ray Bradbury

 

“Traveling tends to magnify all human emotions.” - Peter Hoeg

 

“People don't take trips, trips take people.” - John Steinbeck

 

“When overseas you learn more about your own country, than you do the place you're visiting.” - Clint Borgen

 

“To my mind, the greatest reward and luxury of travel is to be able to experience everyday things as if for for the first time, to be in a position in which almost nothing is so familiar it is taken for granted.” - Bill Bryson

 

“Life is either a daring adventure or nothing” - Helen Keller

 

 

Unlimited inflight Internet

  

wifi onboard

 

For busy business travelers on the move, access to Internet is vital as it allows them to check emails, the stock market or for keeping up with the office back home.

 

If you are flying with United, once your flight is cruising above 10,000 feet, listen out for an announcement from the crew to point out that Wi-Fi has been switched on, or just search for the United Wi-Fi hotspot and connect.

 

United has two main types for Internet connections. The first one is satellite-based which can be found on international flights and on some domestic services within the US. And then there is a cellular-based Internet connection which is the mainstay of the airline's p.s. Premium Service flights.

 

The price varies from flight to flight, even between the same cities. For instance, unlimited Internet on UA99 from Melbourne to Los Angeles sells for US$16.99 (A$24), but goes for a higher US$19.99 (A$28.24) on the return leg as UA98.

 

From Los Angeles to New York, the price was a bulky US$15.99 for the same: just US$1 cheaper than the journey from Australia, which is almost three times as long.

 

Planes equipped with DirectTV technology show a small different welcome screen and have their own pricing scheme.

 

The former is a favorite amongst smartphone users who are only looking to sending and receiving email via the Mail app and using other pre-installed software, such as Facebook and Twitter, as long as they don't need to open their web browser.

 

However, for laptop users it makes more sense to get the full option, which on longer domestic flights costs the same as what you'd pay on United's fixed-fee connections once taking into consideration the time lost to taxi, take-off, landing and the inflight meal.

 

Getting online is considerably straightforward. After clicking on the price of the plan you prefer - or the only plan there is, according to the aircraft type - you can login to your United MileagePlus frequent flyer account to complete the payment or make a quick check-out as a guest.

 

Even though guest check-out is faster, it is preferable using the MileagePlus option as it allows you to switch your connection and plan to other services (for instance, smartphone or tablet), whereas guest plans are non-transferable.

 

This is comfortable if you are working on your laptop when they serve the meal so you have to fold your try back, this is when you can get your smartphone out to continue where you left off.

 

As to payments, a variety of credit cards are accepted including the expected Visa and MasterCard along with American Express, Diners Club, Discover and JCB, plus payments from UATP accounts.

 

The payments are processed straight away and the receipt will go straight to your email account.

 

 

Best airlines and airports for on-time performance

  

flight times good

 

To be on time for a meeting or a conference is pivotal for a travel professional. Therefore, it is important to choose airlines that will guarantee this plus, if the plane is doing a stopover, choose airports that are just as efficient.

 

At the top of the list, airBaltic and Brussels South Charleroi are the best airline and airport worldwide for on-time performance.

 

Copa made it to the second place as the best performing globally, followed by Azul, Japan Airlines and All Nippon Airways.

 

Meanwhile, UK airlines and airports had inconsistent results in the annual rankings from flight intelligence specialist OAG.

 

At a global level, Monarch is the highest placed UK airline, in 14th, followed by Flyby in 17th. EasyJet was 50th and British Airways 70th.

 

AirBaltic leads the EMEA region top ten with 94% of its flights on time, followed by Finnair, Australia, LOT, KLM, SAS, Monarch, Iberia, Flybe and Qatar Airways.

 

Simultaneously, the best performing airports in the EMEA region are Brussels South Charleroi, Stavanger, Bergen, Cologne Bonn, Warsaw, Bristol, Hannover, Copenhagen, Moscow Sheremetyevo and Helsinski.

 

According to OAG's rankings, the top 20 performing large airports in OAG's rankings are Tokyo Haneda, followed by Munich, Sao Paulo Guarulhos, Minneapolis and Sydney. Notably missing out on the top 20 are London Heathrow, Beijing and Hong Kong.

 

“Runaway capacity of course continues to be an issue for the UK,” says John Grant, senior analyst, OAG. “Heathrow and Gatwick's OTP ratings are both down on last year, a real reflection of how far those airports are stretched for capacity.”

 

To qualify for inclusion in the OAG Punctuality League, the OAG Schedules database has to receive 80% of all scheduled flights and and from an airport, therefore there were some considerable omissions.

 

 

  
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